Add Contacts and Groups as Recipients to a Channel
Here is how you add groups and individuals as recipients to the channel:
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Click the Channels tab. See the following image:
My Channels page opens.
- Click the lens icon to search and locate the channel to add recipients. The organization admins can add recipients to the channels in the All Channels tab.
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Click the channel name to open it. See the following image:
The General Setting page opens.
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Click the Recipients tab on the left navigation panel. See the following image:
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To add groups as recipients:
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Click Add a Group dropdown. See the following image:
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Enter the required group name in the Search for group field and select them from the dropdown.
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You can click Select All to select all the groups and Select None to deselect all. See the following image.
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To add individuals as recipients,
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Click the Add an individual dropdown. See the following image:
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- Enter the name or email address to search and add the individuals.
- Click the name to add the contact. The following image highlights the add an individual dropdown and an already added contact:
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To add recipients from a map location, see the topic: Locate Contacts on the Map and Add as Channel Recipient.
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You can click Preview all recipients to view the contacts selected. See the following image:
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Click Save.
All the contacts you selected get added to the recipient tab of the channel.