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Add Contacts and Groups as Recipients to a Channel

Here is how you add groups and individuals as recipients to the channel:

  1. Click the Channels tab. See the following image:

    My Channels page opens.

  2. Click the lens icon to search and locate the channel to add recipients. The organization admins can add recipients to the channels in the All Channels tab. 
  3. Click the channel name to open it. See the following image:

    The General Setting page opens.

  4. Click the Recipients tab on the left navigation panel. See the following image:

  5. To add groups as recipients:

    1. Click Add a Group dropdown. See the following image: 

    1. Enter the required group name in the Search for group field and select them from the dropdown.

    2. You can click Select All to select all the groups and Select None to deselect all. See the following image.

  1. To add individuals as recipients,

    1. Click the Add an individual dropdown. See the following image:

    1. Enter the name or email address to search and add the individuals.
    2. Click the name to add the contact. The following image highlights the add an individual dropdown and an already added contact: 
  1. To add recipients from a map location, see the topic: Locate Contacts on the Map and Add as Channel Recipient.

  2. You can click Preview all recipients to view the contacts selected. See the following image:

  3. Click Save.

    All the contacts you selected get added to the recipient tab of the channel.