---
title: Add or Invite New Admins
description: Overview Administrators manage key functions across your organization, such as channels, groups, IPAWS alerts, and organization-wide settings. From the...
---

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1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles)

# Add or Invite New Admins

### Overview

Administrators manage key functions across your organization, such as channels, groups, IPAWS alerts, and organization-wide settings. From the **Admin & Roles** section, you can add or invite new admins, assign them to existing roles, or upload multiple admins in bulk using a CSV file.

Admins can be assigned to predefined roles or custom roles. Predefined roles are always available and use fixed permissions. Custom roles must be created and configured before they can be assigned.

---

#### Before You Begin

- Predefined roles have non-editable permissions.
- Custom roles must be created before they can be assigned to administrators.
- Each role supports only one role type.

---

#### Add or Invite a New Admin

1. Open **Organization Settings**.
   
   ![Organization Settings option](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/Image-1-Org-Settings-3.png)
2. Select **Admin & Roles** from the left navigation.
3. On the **Admins** page, select **Add Admin**.
   
   ![Add Admin button on the Admins page](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/Image-2-Add-and-admin-1-1.png)
4. In the **Admins** field, enter the admin's name or email address.
   
     - You can add multiple admins at once.
     - Use a name for an existing contact or an email address for a new user.
   
   ![Admins name or email address field](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/image-44-1.png)
5. To add admins in bulk, select **Upload via CSV**, and then upload a valid CSV file.
6. Select **Send new admins an invitation to sign up** to notify the new admins by email.
7. Optionally, enter a message in the **Add a Message** field.
   
   ![Invitation message options for new admins](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/Image-4-Add-welcome-message-1.png)
8. Select one of the following options from the **Select Role Type** list:
   
     - Group
     - Channel
     - IPAWS
     - Organization
   
   ![Select Role Type list](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/Image-5-Select-Role-Type-1.png)
9. Select a role from the **Select Roles** list.
   
     - Only roles associated with the selected role type are displayed.
10. If applicable, select the groups or channels that the admin can manage.

- This option is available only for the **Group** and **Channel** role types.

![Group or channel selection for an admin role](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-43-1.png?width=668&height=368&name=image-43-1.png)

1. Select **Add**.

---

#### What Happens Next

- Existing admins are immediately assigned to the selected role.
- New admins receive an invitation email and are added after accepting the invitation.
- When an invitation is required, the admins are not added until they accept it.

---

#### Notes and Tips

- A single role cannot include multiple role types.
- To grant access to multiple areas, such as both channels and groups, create separate roles and assign each applicable role to the admin.
- CSV uploads must use the `.csv` file format.

- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
- [Incident Management](https://resources.regroup.com/regroupkb/incident-management)
- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)

    - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
    - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
    - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
    - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)
    - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons)
    - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences)
    - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)
- [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management)
- [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content)

    - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles)
    - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins)
- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
- [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content)

    - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
    - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import)
    - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy)
    - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files)
    - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile)
    - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups)
- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)

    - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
    - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
    - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts)
    - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts)
- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)

    - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
    - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import)
    - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels)
    - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
    - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
    - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
    - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
    - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
    - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers)
- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)

    - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
    - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
    - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates)

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