Add Recipients or Contacts to the Group

Group contacts are the members of a group. Organization admins and group admins can add contacts to a group. You can add a group or an individual group contact to a message or channel.

There are several ways to add contacts. You can use one of the following methods:

• Search and Add Manually: Add existing organization contacts to any group.

• Manually Enter New Contact: Manually add a new individual as a contact.

• Import Contacts from CSV File: Import multiple contacts listed in a CSV file. Use this method for a large organization with multiple departments.

• Filter Using Custom Attributes: Create and update group membership using custom attribute filters. Filters scan the organization’s contacts and add the required contacts to groups based on the configured custom attribute filters.
  
  

• Add Recipients Using SFTP Import: Import groups, channels, directories, contacts, and admin data through SFTP servers using CSV files.

Note: The processing style regulates how group membership is imported. For more information, see Configure Processing Styles for Import.