--- title: Approve Pending Subscribers description: Overview When subscription approval is enabled, new subscription requests remain pending until an authorized admin approves them. This process helps... --- [Skip to content](https://resources.regroup.com/regroupkb/docs/approve-pending-subscribers#main-content) English Show submenu for translations ![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://bit.ly/47rQCNC) [Contact us](https://bit.ly/47rQCNC) How can we help you? - There are no suggestions because the search field is empty. 1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb) 2. [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels) 3. [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers) # Approve Pending Subscribers ### Overview When subscription approval is enabled, new subscription requests remain pending until an authorized admin approves them. This process helps ensure only approved users join a channel. This topic explains how to review and approve pending subscribers for a channel. **Prerequisite:** Subscription approval must be enabled. For details, see [Configure General Subscription Settings](https://docs.regroup.com/docs/configure-general-subscription-settings/) --- #### **Approve Pending Subscribers** 1. Select the **Channels** tab. 2. Locate the channel: Use **My Channels** to manage channels you own or manage. Organization admins can also use **All Channels** to manage any channel. 3. Select the channel name to open its settings. 4. In the left navigation, select **Subscribers**. 5. Open the **Pending Subscribers** tab. 6. Review the list of pending requests. 7. Approve the subscription request as needed. Once approved, the subscriber is added to the channel and can begin receiving messages according to channel settings. --- #### **Notes** - Only admins with appropriate permissions can approve subscription requests. - Pending requests remain inactive until approved. - [Getting started](https://resources.regroup.com/regroupkb/getting-started) - [Incident Management](https://resources.regroup.com/regroupkb/incident-management) - [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content) - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting) - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages) - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation) - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings) - 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