--- title: Configure General Subscription Settings  description: Overview Use the General Subscription Settings to manage how users subscribe to your channel. Control admin approvals, visibility on contact and... --- [Skip to content](https://resources.regroup.com/regroupkb/docs/configure-general-subscription-settings#main-content) English Show submenu for translations ![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://bit.ly/47rQCNC) [Contact us](https://bit.ly/47rQCNC) How can we help you? - There are no suggestions because the search field is empty. 1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb) 2. [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels) 3. [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions) # Configure General Subscription Settings ### **Overview** Use the General Subscription Settings to manage how users subscribe to your channel. Control admin approvals, visibility on contact and subscriber profiles, automatic group additions, unsubscribe permissions, and opt-out preferences for notifications. These settings help ensure that your channel operates in accordance with your organization’s communication policies and user access preferences. --- #### **Step-by-step:** 1. Click the **Channels** tab. The **My Channels** page opens. (Organization admins can use the **All Channels** tab.) 2. Click the lens icon to search for your channel. Or browse the list to find it. 3. Click the channel name. The channel details page opens. 4. In the left navigation panel, click **Subscription** --- #### **Subscription approval** 1. Under **Subscription Approval Settings**, select a radio button: - **No Approval Required**: Users subscribe without admin review. - **Approval Required**: Admins must approve all subscriptions. --- #### **Channel visibility** 1. Under **Channel Visibility Settings**, enable one or both checkboxes as needed: - **Show the channel on the contact profile page** — lets contacts view and subscribe from their profile. - **Show the channel on the subscriber profile page** — lets existing subscribers view and join from their subscriber profile. --- #### **Add subscribers to groups** 1. To add current and future subscribers to group(s): - Enable **Add Subscriber to Group**. - Open the **Select Group** dropdown and pick one or more groups. - Use **Select All** or **Select None** if you want to select or clear every group. **Note:** If a subscriber opts out, the system removes them from groups added through this setting. --- #### **Prevent unsubscribing** 1. To block unsubscribe actions, enable either or both **Channel Unsubscribe Settings** checkboxes: - **Do not allow subscribers to unsubscribe from this channel.** - **Do not allow recipient group contacts to unsubscribe from this channel.** **Tip:** Use the channel’s **Unsubscribes** page and the **Subscribe Again** option to resubscribe users who previously unsubscribed. --- #### **Opt-out settings (message types)** 1. Choose an **Opt-out Settings** option: - **Allow Subscribers and Recipient Group Contacts to opt-out of notifications** — contacts can opt out of non-urgent Email, SMS, or TTS; urgent messages still deliver. - **Do not allow Subscribers and Recipient Group Contacts to opt-out of notifications** — contacts cannot opt out by profile; they may still use certain SMS commands to opt out of SMS or TTS. 2. Click **Save** to apply your changes. --- - [Getting started](https://resources.regroup.com/regroupkb/getting-started) - [Incident Management](https://resources.regroup.com/regroupkb/incident-management) - [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content) - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting) - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages) - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation) - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings) - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons) - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences) - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports) - [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management) - [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content) - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles) - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins) - [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles) - [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content) - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import) - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import) - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy) - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files) - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile) - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups) - [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content) - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups) - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts) - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts) - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts) - [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content) - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels) - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import) - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels) - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles) - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media) - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel) - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins) - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions) - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers) - [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content) - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging) - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging) - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates) - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings) - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports) - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region) - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages) - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages) - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields) - [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content) - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order) - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss) - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling) - [Manage Voice Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-voice-polling) - [Set Up Microsoft Teams](https://resources.regroup.com/regroupkb/regroup-add-ons#set-up-microsoft-teams) [![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png "Regroup Mass Notification")](http://www.regroup.com) Copyright © 2026, Regroup Mass Notification