--- title: Configure Social Media Preferences description: Overview You can connect social media accounts such as Facebook and Twitter to share messages directly from your channels. Social media settings can be... --- [Skip to content](https://resources.regroup.com/regroupkb/docs/configure-social-media-preferences-0#main-content) English Show submenu for translations ![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://bit.ly/47rQCNC) [Contact us](https://bit.ly/47rQCNC) How can we help you? - There are no suggestions because the search field is empty. 1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb) 2. [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels) 3. [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media) # Configure Social Media Preferences ### **Overview** You can connect social media accounts such as Facebook and Twitter to share messages directly from your channels. Social media settings can be configured at both the **organization** and **channel** levels, and the options are identical for both. This guide explains how to connect and customize Social Media settings, connect your accounts, choose how messages appear on each platform, and save your preferences. Once configured, you can select Facebook or Twitter as delivery methods when sending messages. --- ### **Access Social Media Settings** **For Channel-Level Setup:** 1. Go to the **Channels** tab. 2. Select a channel from **My Channels** or **All Channels** ![channel1](https://resources.regroup.com/hs-fs/hubfs/channel1.png?width=670&height=293&name=channel1.png) **To configure at the organization level:** 1. Click the cogwheel icon in the top-right navigation bar to access your **Organization Settings** 2. In the left menu, click **Social Media**. ![Channel2](https://resources.regroup.com/hs-fs/hubfs/Channel2.png?width=670&height=273&name=Channel2.png) --- ### **Connect Social Media Accounts** On the **Social Media Settings** page: 1. Click **Connect to Facebook** or **Connect to Twitter**. 2. Log in to your account or create one if you don't have an existing one. **Note:** You can connect **one Facebook account per channel**. Within that account, you may add and manage **multiple Facebook Pages**. Posts can be sent **only to Pages, not to personal profiles**. --- ### **Facebook Post Styles** Choose how your messages appear on Facebook: - **Subject + Source + Link**Post subject of the message and the organization it was sent to, together with the link back to the Regroup message pageExample: *\[Subject\]* was sent to *\[Channel/Org Name\]*. Includes a link to the full message on Regroup. - **Subject Only** Post subject only to Facebook – Facebook will not have a link back to Regroup Example: *\[Subject\]*. No link to Regroup. - **Body Only** Post body only to Facebook – Facebook will not have a link back to Regroup Example: *\[Message Body\]*. No link to Regroup. ![Social Media Facebook](https://resources.regroup.com/hs-fs/hubfs/Social%20Media%20Facebook.png?width=670&height=308&name=Social%20Media%20Facebook.png) **Important:** Facebook posts only support text. To include images or other content, choose a style that includes the link to Regroup. --- ### **Twitter Post Styles** Choose how your messages appear on Twitter: - **Name + Subject + Link**Post the name, subject, and a link to Twitter *Includes the message title, body, and a link to the full message on Regroup.* - **Subject + Link** (up to 280 characters) Post only the subject to Twitter – 280 characters maximum and will have a link back to Regroup *Includes the subject and a short link to Regroup.* - **Subject Only**Post only the subject to Twitter – 280 characters maximum and will not have a link back to Regroup *Posts only the message subject. No link to Regroup.* - **Body Only** Post only the body to Twitter – 280 characters maximum and will not have a link back to Regroup *Posts only the message body. No link to Regroup.* ![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png) **Note:** Twitter also supports text-only posts. To include images or other content, choose a style with a link to Regroup. ### **Final Step** Click **Save** to apply your settings. Once configured, you can post messages directly to Facebook or Twitter by selecting them as delivery methods during message creation. - [Getting started](https://resources.regroup.com/regroupkb/getting-started) - [Incident Management](https://resources.regroup.com/regroupkb/incident-management) - [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content) - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting) - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages) - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation) - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings) - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons) - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences) - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports) - [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management) - [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content) - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles) - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins) - [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles) - [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content) - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import) - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import) - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy) - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files) - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile) - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups) - [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content) - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups) - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts) - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts) - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts) - [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content) - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels) - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import) - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels) - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles) - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media) - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel) - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins) - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions) - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers) - [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content) - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging) - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging) - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates) - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings) - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports) - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region) - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages) - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages) - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields) - [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content) - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order) - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss) - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling) [![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png "Regroup Mass Notification")](http://www.regroup.com) Copyright © 2026, Regroup Mass Notification