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Create Sender Profiles at the Organization Level

Create sender profiles to pre-configure the sender details and the appearance of messages for contacts. While sending a new message, admins can use predefined sender profiles with pre-fixed values and styles. 

Admins can reach the New Sender Profile page while sending messages, configuring the channel or setting up the organization.

You can also select a mandate sender profile to enable all admins to send messages only using the mandate sender profile. To set a mandate sender profile, see the topic: Set up Mandate Sender Profile.

Here is how you create a new sender profile from the organization settings section:

  1. Click the Organization Settings icon on the top right corner. See the following image:

    D:\REGROUP\Quick Admin Guide\SS\14.jpg

    The Organization Settings page opens.

  2. Click the Message Defaults tab on the left navigation panel. See the following image:

    The Message Settings page appears.

  3. Scroll down to the sender profile section and click the New Sender Profile button. See the following image:

    The New Sender Profile page opens.

  4. You can create a new sender profile by clicking the New Sender Profile button. The New Sender Profile page opens. Follow step 3 onwards in the topic Create Sender Profiles to create a new sender profile.