Manage Admin Deactivation or Deletion

Overview

You can deactivate an admin account to temporarily restrict access without removing the record. A deactivated admin cannot log in but can be reactivated at any time. If an admin is no longer needed, you can delete the account permanently.

This guide explains how to locate an admin profile and deactivate, reactivate, or delete it.

Deactivate, Reactivate, or Delete an Admin

1. Open Organization Settings

Click the Organization Settings icon in the top-right corner of the page.

2. Go to Admin & Roles

Select Admin & Roles from the left navigation panel.

3. Search for the Admin

Enter the admin’s name or email in the search bar.

4. Click the vertical ellipsis (⋮) next to the admin you want to manage.

5.  Select Deactivate to disable the admin’s access.

• Once deactivated, the option changes to Activate, allowing you to restore access at any time.
• If you need to remove the admin permanently, select Delete from the menu.