---
title: "Delivery Priority Order: Overview"
description: The Priority Order lets you define the order and interval at which the system attempts to deliver messages using each delivery method, such as Email,...
---
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1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons)
3. [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
# Delivery Priority Order: Overview
The Priority Order lets you define the order and interval at which the system attempts to deliver messages using each delivery method, such as Email, SMS, Call, and Regroup Mobile. You can define the order in which each delivery method should try delivery and what to do when a message is delivered using one method.
When you use delivery methods other than Email, SMS, Call, and Regroup Mobile in a message, you cannot define their priority order, and the message is delivered immediately using those methods.
**You can also set up a default priority order for the channel or organization**.
**Tip**: The delivery priority order treats a message as urgent and invalidates the recipient’s quiet hours setting.
**The Delivery Priority Order is a free add-on.** Enable the add-on to access the delivery priority settings while sending messages. For instructions on enabling an add-on, see [How to Enable an Add-On](https://docs.regroup.com/docs/how-to-enable-an-add-on/).
Once you've enabled the add-on, you can do the following using the delivery priority order:
- [Set a delivery priority order for your organization](https://docs.regroup.com/docs/set-default-message-methods-at-organization-level/)
- [Set a delivery priority order for a channel](https://docs.regroup.com/docs/configure-default-message-methods-and-sender-profile-for-a-channel/)
- [Send messages with a defined delivery priority order](https://docs.regroup.com/docs/send-messages-with-a-defined-delivery-priority-order/)
- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
- [Incident Management](https://resources.regroup.com/regroupkb/incident-management)
- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)
- [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
- [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
- [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
- [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)
- [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons)
- [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences)
- [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)
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- [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles)
- [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins)
- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
- [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content)
- [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
- [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import)
- [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy)
- [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files)
- [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile)
- [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups)
- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)
- [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
- [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
- [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts)
- [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts)
- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)
- [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
- [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import)
- [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels)
- [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
- [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
- [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
- [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
- [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
- [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers)
- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)
- [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
- [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
- [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates)
- [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings)
- [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports)
- [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region)
- [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages)
- [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages)
- [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields)
- [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content)
- [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
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