---
title: How to Manage or Disable an Add-On
description: "You can manage and disable an active add-on on the Add-Ons page. Note : If you disable a paid add-on, you must contact Regroup to enable it again. Here..."
---

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1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account)
3. [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)

# How to Manage or Disable an Add-On

You can manage and disable an active add-on on the Add-Ons page. 

**Note**: If you disable a paid add-on, you must contact Regroup to enable it again.

Here is how you manage or disable an add-on:

1. Click the **Organization Settings** icon on the top right corner.
   
   See the following image:
   
   ![D:\\REGROUP\\Quick Admin Guide\\SS\\14.jpg](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/PmckDHfsBskfgvpJLsEOaf1xqmjycCOvdfpoJCSfUxixbHuhVEQgyPRRFgxtaL1TEcTkISvUxxwitJjapcg66RsqZZxo9BWg_n2MvWtifMgShajnB-kuAWhzBrwfLzwpEZvxZiTVPH0xoOND3fxjl-1.jpg?width=670&name=PmckDHfsBskfgvpJLsEOaf1xqmjycCOvdfpoJCSfUxixbHuhVEQgyPRRFgxtaL1TEcTkISvUxxwitJjapcg66RsqZZxo9BWg_n2MvWtifMgShajnB-kuAWhzBrwfLzwpEZvxZiTVPH0xoOND3fxjl-1.jpg)
2. Click the **Add-ons** tab on the left navigation panel.
   
   See the following image:
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/LmZeDkFE-X-dji5iI3Ktuw9C1xjXI3lqlNJDrCr7IHoxQi7WqN-baZpES7ShCGsvyTvz8L4XpvnyQ6jpNwHfpeqMgP0TNKPfkmp3ZoSglhq2TFgGUhGHqdFBBP756ZDldPuZ_BNTpFHG4aWVZTynG.png?width=670&name=LmZeDkFE-X-dji5iI3Ktuw9C1xjXI3lqlNJDrCr7IHoxQi7WqN-baZpES7ShCGsvyTvz8L4XpvnyQ6jpNwHfpeqMgP0TNKPfkmp3ZoSglhq2TFgGUhGHqdFBBP756ZDldPuZ_BNTpFHG4aWVZTynG.png)
   
   The add-ons page appears with all add-ons.
3. Locate the add-on:
   
     1. Click the filter bar and disable all the checkboxes except **Enabled**. See the following image:  
        ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/tgbhlfurkn0SB5WKMYq7zdeIzjHMvbHPb0sYOgVuM5jcZpu2qtF1Lv7SHElXIUx5PPHrqOAvqNv77g2W5cd9dlBxJo9qJ8hOA_zQAL--EW8RHFvbiBoFk7dcgHnu8UO3To3IrubFhkY238-rwrbHs.png?width=670&name=tgbhlfurkn0SB5WKMYq7zdeIzjHMvbHPb0sYOgVuM5jcZpu2qtF1Lv7SHElXIUx5PPHrqOAvqNv77g2W5cd9dlBxJo9qJ8hOA_zQAL--EW8RHFvbiBoFk7dcgHnu8UO3To3IrubFhkY238-rwrbHs.png)
     2. Navigate to locate the add-on using page numbers, or search for it in the search icon.
4. Click **Option** under the enabled add-on to manage or disable the add-on.
   
   See the following image:
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/9cp_lynuj9QLw0ilkpiWH4puhenpGSSWnd3vkBBGXyyFJnj108RNJb4DlSG7dfGMFR-GeaCe98Tk7KsSbCXV5GXKbVtqOYes9pI4xpI7HuAyFmw48NxQQDKhmAPmIGoMc59_ntvdRiYOhLGeF4d11-1.png?width=670&name=9cp_lynuj9QLw0ilkpiWH4puhenpGSSWnd3vkBBGXyyFJnj108RNJb4DlSG7dfGMFR-GeaCe98Tk7KsSbCXV5GXKbVtqOYes9pI4xpI7HuAyFmw48NxQQDKhmAPmIGoMc59_ntvdRiYOhLGeF4d11-1.png)
   
   The add-ons page opens.
5. You can update the setups as required.
6. Click the **Disable Add-On** button to disable it.
   
   **Note**: If you disable a paid add-on, you must contact Regroup to enable it again.

- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
- [Incident Management](https://resources.regroup.com/regroupkb/incident-management)
- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)

    - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
    - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
    - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
    - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)
    - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons)
    - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences)
    - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)
- [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management)
- [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content)

    - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles)
    - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins)
- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
- [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content)

    - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
    - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import)
    - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy)
    - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files)
    - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile)
    - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups)
- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)

    - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
    - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
    - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts)
    - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts)
- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)

    - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
    - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import)
    - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels)
    - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
    - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
    - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
    - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
    - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
    - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers)
- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)

    - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
    - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
    - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates)
    - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings)
    - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports)
    - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region)
    - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages)
    - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages)
    - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields)
- [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content)

    - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
    - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss)
    - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling)
    - [Manage Voice Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-voice-polling)
    - [Set Up Microsoft Teams](https://resources.regroup.com/regroupkb/regroup-add-ons#set-up-microsoft-teams)

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