Manage Floating Contacts
Floating Contacts are Organization Contacts that are not assigned to any Groups or Channels. These contacts appear in the Organization Contacts list within the Recipient tab.
This section provides tools to organize, clean up, and maintain Floating Contacts across your organization. From here, you can:
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Assign Floating Contacts to Groups or Channels
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Remove individual Floating Contacts
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Automate the removal of all Floating Contacts on a defined schedule
Use the following topics to manage Floating Contacts according to your needs:
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Add Floating Contacts to Groups or Channels
Assign Floating Contacts to one or more Groups or Channels.
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Delete individual Floating Contacts from your organization.
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Remove All Floating Contacts on a Scheduled Basis
Automate the periodic removal of all Floating Contacts.