You can view, update and delete the admin profiles in each group. When you navigate to an admin profile and click edit profile, you’re directed to edit the profile in the organization settings.
To update the personal information, roles, groups, and channels assigned to the admin and link contact records, refer to the topic: Update an admin Profile.
Here is how you update a group admin profile:
-
Click the Recipients tab. See the following image:
The My Groups page appears.
-
Search and locate the group to add the contacts in the My Groups tab.
Organization admins can add contacts to the groups on the All Groups tab.
-
Click the group name and open it. Otherwise, click Edit Group from the vertical ellipsis.
See the following image:
The Group Settings page opens.
-
Click Admins under the Group Members section on the left navigation panel. See the following image:
-
Search and locate the admin profile to edit. You can search using the name, mail ID or any custom attribute.
-
Click the admin's name to open the profile or click Edit Admin on the vertical ellipsis on the right side of the contact list.
See the following image:
The View Profile page opens.
-
Click Edit Profile.
Note: To update the personal information, link contact record, roles, groups, and channels assigned to the admin, refer to the topic: Update an admin Profile.
-
You can click Delete User to delete an admin profile.
-
You can click Deactivate to deactivate the account for a while. You can also activate a deactivated account here.
-
You can click Reset Password to ask the admin to change the password. This sends an email to the admin email address with a reset password option.