---
title: Overview of Channels
description: Organization admins create channels to meet a specific communication need, such as emergency alerts, weather alerts, newsletters or regular updates....
---

[Skip to content](https://resources.regroup.com/regroupkb/docs/overview-of-channels#main-content)

English

Show submenu for translations

![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://bit.ly/47rQCNC)

[Contact us](https://bit.ly/47rQCNC)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels)

# Overview of Channels

Organization admins create channels to meet a specific communication need, such as emergency alerts, weather alerts, newsletters or regular updates. You can add any combination of individuals based on location, teams, departments or the whole organization as recipients in a channel. 

Administrators can predefine a channel's delivery methods, recipients and sender profiles. They can also allow subscriptions to a channel, define who can subscribe and enable the subscribers to receive communications along with the groups and contacts of the channel.

You can do the following in the **Channels** section:

- [Create channels](https://docs.regroup.com/docs/create-channels-overview/)
  
    - [Create channels manually](https://docs.regroup.com/docs/create-channels-manually/)
    - [Create channels using import](https://docs.regroup.com/docs/create-multiple-channels-using-import-overview/)
- [Add recipients](https://docs.regroup.com/docs/add-recipients-to-channel-overview/)
- [Import Contacts, Subscribers, and Admins to Channes and Groups Using CSV](https://docs.regroup.com/docs/import-contacts-subscribers-and-admins-using-csv/)
- [Add and update admins](https://docs.regroup.com/docs/add-and-update-admins-overview/)
- [Setup channel](https://docs.regroup.com/docs/setup-the-channel-overview/)
- [Update existing channels](https://docs.regroup.com/docs/modify-existing-channel-overview/)
- [Configure default message methods and sender profile](https://docs.regroup.com/docs/configure-default-message-methods-and-sender-profile-for-a-channel/)
- [Manage channel subscription](https://docs.regroup.com/docs/setup-channel-subscriptions-overview/)
- [Manage subscribers](https://docs.regroup.com/docs/manage-subscribers-overview/)

- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
- [Incident Management](https://resources.regroup.com/regroupkb/incident-management)
- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)

    - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
    - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
    - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
    - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)
    - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons)
    - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences)
    - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)
- [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management)
- [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content)

    - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles)
    - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins)
- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
- [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content)

    - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
    - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import)
    - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy)
    - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files)
    - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile)
    - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups)
- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)

    - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
    - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
    - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts)
    - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts)
- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)

    - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
    - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import)
    - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels)
    - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
    - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
    - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
    - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
    - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
    - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers)
- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)

    - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
    - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
    - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates)
    - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings)
    - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports)
    - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region)
    - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages)
    - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages)
    - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields)
- [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content)

    - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
    - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss)
    - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling)

[![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png "Regroup Mass Notification")](http://www.regroup.com)

Copyright © 2026, Regroup Mass Notification