--- title: Schedule an Incident description: This feature allows you to schedule an incident for a specific date and time. The incident will automatically be initiated at the scheduled time, and... --- [Skip to content](https://resources.regroup.com/regroupkb/docs/schedule-an-incident#main-content) English Show submenu for translations ![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://bit.ly/47rQCNC) [Contact us](https://bit.ly/47rQCNC) How can we help you? - There are no suggestions because the search field is empty. 1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb) 2. [Incident Management](https://resources.regroup.com/regroupkb/incident-management) # Schedule an Incident This feature allows you to schedule an incident for a specific date and time. The incident will automatically be initiated at the scheduled time, and the message will be sent accordingly. You can also choose whether the incident runs once or on a recurring schedule. Follow the steps to schedule an incident: 1. In the header menu, click the **Launch Incident** dropdown, then select a favorite incident template. ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/Select-incident-temp3-1.png?width=400&name=Select-incident-temp3-1.png) or Click the **Launch Incident** button. 2. In **Choose Template**, select an already created incident template from the dropdown list. See the [Incident Templates](https://docs.regroup.com/docs/incident-templates/) topic for creating a new incident template. ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/select-template-for-incident-1.png?width=600&name=select-template-for-incident-1.png) Upon selecting a template, all other configured parameters are automatically populated. See the [Launch an Incident](https://docs.regroup.com/docs/launch-an-incident/) topic for additional information. ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/incident-phase22-1.png?width=670&name=incident-phase22-1.png) 3. Check **Schedule for Later** at the bottom of the page. ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/Schedule-incident1.png?width=670&name=Schedule-incident1.png) 4. In the **Schedule Incident for Later** dialog, use the **Select Date** field to choose the date on which the incident should be scheduled. 5. In the **Select Time** field, specify the exact time at which the incident should occur on the selected date. Select a time zone in the dropdown next to it. 6. Optionally, check the **Recurring** option to configure the incident to repeat at a specified interval instead of executing only once. On selecting the “Recurring” option, the following options will appear: - **Repeat Every**: Specifies how frequently the incident should repeat (e.g., every 1 day, week, etc.). Enter the interval and unit. For example, to repeat the incident every 2 days, set the interval to 2 and select “day” as the unit. - **Ends**: Specifies how the recurring incident schedule will end: - **Never**: Select this option to keep the incident execute indefinitely, with no defined end date. - **On**: Select this option to end the recurring incident on a specific date. Once selected, choose the date when the incident execution should stop. - **After**: Select this option to end the recurring incident after a specified number of occurrences. Once selected, enter the number of occurrences after which the incident should end. For example, 3. ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/Recurring.png?width=500&name=Recurring.png) 7. Click **Save**. The incident has been scheduled. - [Getting started](https://resources.regroup.com/regroupkb/getting-started) - [Incident Management](https://resources.regroup.com/regroupkb/incident-management) - [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content) - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting) - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages) - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation) - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings) - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons) - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences) - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports) - [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management) - [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content) - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles) - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins) - [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles) - [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content) - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import) - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import) - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy) - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files) - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile) - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups) - [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content) - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups) - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts) - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts) - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts) - [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content) - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels) - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import) - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels) - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles) - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media) - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel) - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins) - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions) - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers) - [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content) - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging) - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging) - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates) - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings) - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports) - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region) - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages) - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages) - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields) - [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content) - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order) - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss) - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling) [![Regroup Mass Notification](https://resources.regroup.com/hs-fs/hubfs/Regroup-color-1.png?width=340&height=107&name=Regroup-color-1.png "Regroup Mass Notification")](http://www.regroup.com) Copyright © 2026, Regroup Mass Notification