---
title: Send Messages with Auto Translation
description: To send messages with Auto Translation, the add-on must first be activated under Settings > Add-ons . To receive translated messages, recipients need...
---

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1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons)
3. [Managing Auto Translation](https://resources.regroup.com/regroupkb/regroup-add-ons#managing-auto-translation)

# Send Messages with Auto Translation

To send messages with Auto Translation, the add-on must first be activated under **Settings \> Add-ons**. To receive translated messages, recipients need to select their preferred language during sign-up or in their profile. Preferred languages can also be managed by Regroup Admins with access to Contacts or via CSV and API contact management.

Not all languages are supported in both written and text-to-speech formats. Please see [Auto Translation Supported Languages](https://docs.regroup.com/docs/auto-translation-supported-languages/)

1. Select the **"Enable Auto-Translation on this alert"** checkbox on the New Message page after creating your message content or selecting a template. See the [Send Message](https://docs.regroup.com/docs/send-new-messages/) guide for full details of creating a new Regroup message.

![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-mooc.png)

1. You can select specific languages to be excluded from the Auto translation if you prefer the original message content to be respected over the recipients preferred language.
   
   **Note:** Only languages detected as the preferred language of at least one message recipient will be displayed here. If no languages are available for exclusion, it means none of the recipients have a preferred language set in their profiles, and all will receive the original message content.![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-mwpp.png)

1. You can use the Preview option to review the auto-translated content. Select the different versions from the drop-down in the top right on the **Preview** **Message** pop up.
   
   ![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-mzbl.png)

**Note:** Only languages detected as the preferred language of at least one message recipient will be displayed here. If no additional languages are available for Preview, it means none of the recipients have a preferred language set in their profiles, and all will receive the original message content.

1. After selecting one of the alternative languages you have the option to manually edit the translated Email and SMS content.
   
   **Tip:** If you want recipients with preferred language to also receive the original content you can use the Edit Translation to manually add the English version. It also allows you to edit the translated content if you feel the adjustments need to be made.
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/SCR-20250314-nbxu.png?width=592&name=SCR-20250314-nbxu.png)

1. After the message has been sent, you can review the languages and content that were translated from the **message details**

![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-njgz.png)

1. The Message **Reports** show the language in which each recipient received the message for each delivery method.

![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-nlak.png)

1. Select the chart icon next to the Language header to view a breakdown of the number of messages translated for the selected delivery method.

![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-noua.png)

![](https://resources.regroup.com/hubfs/Knowledge%20Base%20Import/SCR-20250314-nsjw.png)

- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
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- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)

    - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
    - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
    - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
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- [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management)
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- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
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    - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
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- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)

    - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
    - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
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- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)

    - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
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    - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
    - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
    - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
    - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
    - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
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- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)

    - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
    - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
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    - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region)
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    - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields)
- [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content)

    - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
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    - [UnifiedFX Integration](https://resources.regroup.com/regroupkb/regroup-add-ons#unifiedfx-integration)
    - [Manage Geofence Messaging](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-geofence-messaging)
    - [Set Up Blackaud Integration](https://resources.regroup.com/regroupkb/regroup-add-ons#set-up-blackaud-integration)
    - [Manage Responsive Alerts](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-responsive-alerts)
    - [Setup Desktop Alerts Using RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#setup-desktop-alerts-using-rss)
    - [Manage EverAlert Integration](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-everalert-integration)
    - [Managing Auto Translation](https://resources.regroup.com/regroupkb/regroup-add-ons#managing-auto-translation)

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