Send Update For an Incident

This topic explains how to send updates for an incident to recipients.

1. On Incidents Dashboard page, under Active Incidents tab, click the Send Update button for an incident.

   

   or

   In the header menu, open the Incidents dropdown and select Active Incidents. Then, click an incident to view its details and click Send Update.

   

2. In the Incident Phase: Update page, review and modify the incident configurations as required. See the Launch an Incident topic for additional information on incident configurations.

   Note: On the Incident Phase: Update page, the incident ID is displayed on the right side of the page. The system automatically assigns this ID when the incident is launched.

   

3. Click Send Now.

   The incident updates are sent to the recipients.