---
title: Setting up Call in List for Emergency Messages
description: Regroup allows you to call in 24/7, and our technical staff will post a message for you if necessary. However, we must have specific information on...
---

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1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Help Topics](https://resources.regroup.com/regroupkb/help-topics)
3. [FAQ](https://resources.regroup.com/regroupkb/help-topics#faq)

# Setting up Call in List for Emergency Messages

Regroup allows you to call in 24/7, and our technical staff will post a message for you if necessary. However, we must have specific information on file for your organization in order to ensure the message is being requested by an authorized individual. Regroup normally recommends that you have three to five individuals who are authorized to call in and request we send a message on their behalf.

Here is the information needed:

- Name of Person Authorized to call in
- Email
- Direct phone number
- Personal phone numbers (To assist in verifying caller ID) and ability to have us call them back
- Organizational or personal security question
- Answer to that question
- Once you have acquired this information, please email it to support@regroup.com, and it will be added to our internal database.

- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
- [Incident Management](https://resources.regroup.com/regroupkb/incident-management)
- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)

    - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
    - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
    - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
    - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)
    - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons)
    - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences)
    - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)
- [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management)
- [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content)

    - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles)
    - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins)
- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
- [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content)

    - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
    - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import)
    - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy)
    - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files)
    - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile)
    - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups)
- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)

    - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
    - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
    - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts)
    - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts)
- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)

    - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
    - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import)
    - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels)
    - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
    - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
    - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
    - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
    - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
    - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers)
- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)

    - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
    - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
    - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates)
    - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings)
    - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports)
    - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region)
    - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages)
    - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages)
    - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields)
- [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content)

    - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
    - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss)
    - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling)
    - [Manage Voice Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-voice-polling)
    - [Set Up Microsoft Teams](https://resources.regroup.com/regroupkb/regroup-add-ons#set-up-microsoft-teams)
    - [Manage Active Directory Import](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-active-directory-import)
    - [Manage Digital Signage](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-digital-signage)
    - [Microsoft Azure AD](https://resources.regroup.com/regroupkb/regroup-add-ons#microsoft-azure-ad)
    - [Manage Alertus](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-alertus)
    - [UnifiedFX Integration](https://resources.regroup.com/regroupkb/regroup-add-ons#unifiedfx-integration)
    - [Manage Geofence Messaging](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-geofence-messaging)
    - [Set Up Blackaud Integration](https://resources.regroup.com/regroupkb/regroup-add-ons#set-up-blackaud-integration)
    - [Manage Responsive Alerts](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-responsive-alerts)
    - [Setup Desktop Alerts Using RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#setup-desktop-alerts-using-rss)
    - [Manage EverAlert Integration](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-everalert-integration)
    - [Managing Auto Translation](https://resources.regroup.com/regroupkb/regroup-add-ons#managing-auto-translation)
    - [Manage IPAWS](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-ipaws)
- [Help Topics](https://resources.regroup.com/regroupkb/help-topics#main-content)

    - [FAQ](https://resources.regroup.com/regroupkb/help-topics#faq)

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