UnifiedFX Integration Overview

Regroup provides integration with UnifiedFX, enabling you to send messages in audio, text or vibrate mode to deliver on the contact’s Cisco (IP) phones.

Contact Regroup to enable this add-on.

Perform the following to set up Regroup-UnifiedFX integration:

• Enable the UnifiedFX add-on: Regroup provides UnifiedFX integration as a premium add-on. Contact Regroup to enable it.

• Configure and test UnifiedFX

• Send UnifiedFX Messages