---
title: View Organization's Usage Reports
description: The Reports dashboard summarizes the overall message status of the organization. The Usage Report contains a bar chart with the number of messages per...
---

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1. [Regroup Knowledge Base](https://resources.regroup.com/regroupkb)
2. [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account)
3. [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)

# View Organization's Usage Reports

The Reports dashboard summarizes the overall message status of the organization.

The Usage Report contains a bar chart with the number of messages per delivery method. You can select weekly, monthly, yearly or a custom date range to generate usage reports. You can view and download the detailed usage report. You can also view a report of individual messages.

Here is how you view the overall report of the organization’s sent messages:

1. Click the **Organization Settings** icon on the top right corner. See the following image:
   
   ![D:\\REGROUP\\Quick Admin Guide\\SS\\14.jpg](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/sQ8RJHcgxqhrZvx27rzMsIx9bK_pmWE9TUqD8ccMSx452O8MjOspti_ejshJAQLsZftLC_0R5rKJdMA0abS1GPcGiJ6xVdOF8Ye-ZONZ5h6muz23d4tRQDsq3NOkefHFBpRTMJHOovOjtuvZco1t.jpg?width=670&name=sQ8RJHcgxqhrZvx27rzMsIx9bK_pmWE9TUqD8ccMSx452O8MjOspti_ejshJAQLsZftLC_0R5rKJdMA0abS1GPcGiJ6xVdOF8Ye-ZONZ5h6muz23d4tRQDsq3NOkefHFBpRTMJHOovOjtuvZco1t.jpg)
   
   The Organization Settings page appears.
2. Click **Usage Reports** under the **Reports** section on the left navigation panel. See the following image:
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/5-3.png?width=650&name=5-3.png)
   
   The Usage Reports page opens.
3. Click on the **Select a Date Range** dropdown to generate the Usage report. The following are the options:
   
     - **Last 7 days**: Daily report of messages per delivery method for seven days.
     - **Last 30 days**: Daily report of messages per delivery method for 30 days.
     - **Last 12 Months**: Monthly report of messages per delivery method for 12 months.
       
       See the following image:
       
       ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/6-2.png?width=650&name=6-2.png)
4. Click **Generate Report**.
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/7-2.png?width=670&name=7-2.png)
   
   You can view the number of messages sent using email, text and voice calls.
5. You can hover over the statics bar to see the number of messages per delivery method and the percentage of successful delivery. See the following image:
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/8-3.png?width=650&name=8-3.png)
6. To view the usage Detailed Report, click **Show detailed usage**.
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/9-3.png?width=650&name=9-3.png)
7. You can click **Export** to export the usage report. See the following image:
   
   ![](https://resources.regroup.com/hs-fs/hubfs/Knowledge%20Base%20Import/10-2.png?width=650&name=10-2.png)
   
   The report gets downloaded to your computer. You can click on message titles to view an individual report of each message.

- [Getting started](https://resources.regroup.com/regroupkb/getting-started)
- [Incident Management](https://resources.regroup.com/regroupkb/incident-management)
- [Set Up Organization Account](https://resources.regroup.com/regroupkb/set-up-organization-account#main-content)

    - [Organization Setting](https://resources.regroup.com/regroupkb/set-up-organization-account#organization-setting)
    - [Configure Organization Sign-Up Pages](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-organization-sign-up-pages)
    - [Manage Group Automation](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-group-automation)
    - [Configure Message Default Settings](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-message-default-settings)
    - [Manage Add-Ons](https://resources.regroup.com/regroupkb/set-up-organization-account#manage-add-ons)
    - [Configure Social Media Preferences](https://resources.regroup.com/regroupkb/set-up-organization-account#configure-social-media-preferences)
    - [View and Download Message Reports](https://resources.regroup.com/regroupkb/set-up-organization-account#view-and-download-message-reports)
- [Configure Contacts Management](https://resources.regroup.com/regroupkb/configure-contacts-management)
- [Set Up Admins and Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#main-content)

    - [Manage Roles](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#manage-roles)
    - [Managing Existing Admins](https://resources.regroup.com/regroupkb/set-up-admins-and-roles#managing-existing-admins)
- [Manage Roles](https://resources.regroup.com/regroupkb/manage-roles)
- [Manage Groups](https://resources.regroup.com/regroupkb/manage-groups#main-content)

    - [Create Groups Using Import](https://resources.regroup.com/regroupkb/manage-groups#create-groups-using-import)
    - [Add Groups Using FTP Import](https://resources.regroup.com/regroupkb/manage-groups#add-groups-using-ftp-import)
    - [Create or Update Group Hierarchy](https://resources.regroup.com/regroupkb/manage-groups#create-or-update-group-hierarchy)
    - [Manage Group Files](https://resources.regroup.com/regroupkb/manage-groups#manage-group-files)
    - [Manage Group Admin Profile](https://resources.regroup.com/regroupkb/manage-groups#manage-group-admin-profile)
    - [Export Groups](https://resources.regroup.com/regroupkb/manage-groups#export-groups)
- [Configure Recipients and Admins](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#main-content)

    - [Add Recipients to Groups](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#add-recipients-to-groups)
    - [Manage Group Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-group-contacts)
    - [Manage Organization Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-organization-contacts)
    - [Manage Floating Contacts](https://resources.regroup.com/regroupkb/configure-recipients-and-admins#manage-floating-contacts)
- [Manage Communication Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#main-content)

    - [Create Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels)
    - [Create Channels Using Import](https://resources.regroup.com/regroupkb/manage-communication-channels#create-channels-using-import)
    - [Setup Channels](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channels)
    - [Create and Manage Sender Profiles](https://resources.regroup.com/regroupkb/manage-communication-channels#create-and-manage-sender-profiles)
    - [Setup Social Media](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-social-media)
    - [Add Recipients to Channel](https://resources.regroup.com/regroupkb/manage-communication-channels#add-recipients-to-channel)
    - [Manage Existing Channel Admins](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-existing-channel-admins)
    - [Setup Channel Subscriptions](https://resources.regroup.com/regroupkb/manage-communication-channels#setup-channel-subscriptions)
    - [Manage Subscribers](https://resources.regroup.com/regroupkb/manage-communication-channels#manage-subscribers)
- [Manage Messages](https://resources.regroup.com/regroupkb/manage-messages#main-content)

    - [WhatsApp Messaging](https://resources.regroup.com/regroupkb/manage-messages#whatsapp-messaging)
    - [Set Up Message Defaults While Messaging](https://resources.regroup.com/regroupkb/manage-messages#set-up-message-defaults-while-messaging)
    - [Message Templates](https://resources.regroup.com/regroupkb/manage-messages#message-templates)
    - [Manage Voice Recordings](https://resources.regroup.com/regroupkb/manage-messages#manage-voice-recordings)
    - [Sent Messages and Reports](https://resources.regroup.com/regroupkb/manage-messages#sent-messages-and-reports)
    - [Set Up Map Region](https://resources.regroup.com/regroupkb/manage-messages#set-up-map-region)
    - [Scheduled Messages](https://resources.regroup.com/regroupkb/manage-messages#scheduled-messages)
    - [Manage Quick Messages](https://resources.regroup.com/regroupkb/manage-messages#manage-quick-messages)
    - [Manage Form Fields](https://resources.regroup.com/regroupkb/manage-messages#manage-form-fields)
- [Regroup Add-ons](https://resources.regroup.com/regroupkb/regroup-add-ons#main-content)

    - [Manage Delivery Priority Order](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-delivery-priority-order)
    - [Enable RSS](https://resources.regroup.com/regroupkb/regroup-add-ons#enable-rss)
    - [Manage Web Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-web-polling)
    - [Manage Voice Polling](https://resources.regroup.com/regroupkb/regroup-add-ons#manage-voice-polling)
    - [Set Up Microsoft Teams](https://resources.regroup.com/regroupkb/regroup-add-ons#set-up-microsoft-teams)

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