The Reports dashboard summarizes the overall message status of the organization.
The Usage Report contains a bar chart with the number of messages per delivery method. You can select weekly, monthly, yearly or a custom date range to generate usage reports. You can view and download the detailed usage report. You can also view a report of individual messages.
Here is how you view the overall report of the organization’s sent messages:
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Click the Organization Settings icon on the top right corner. See the following image:
The Organization Settings page appears.
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Click Usage Reports under the Reports section on the left navigation panel. See the following image:
The Usage Reports page opens.
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Click on the Select a Date Range dropdown to generate the Usage report. The following are the options:
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Last 7 days: Daily report of messages per delivery method for seven days.
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Last 30 days: Daily report of messages per delivery method for 30 days.
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Last 12 Months: Monthly report of messages per delivery method for 12 months.
See the following image:
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Click Generate Report.
You can view the number of messages sent using email, text and voice calls.
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You can hover over the statics bar to see the number of messages per delivery method and the percentage of successful delivery. See the following image:
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To view the usage Detailed Report, click Show detailed usage.
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You can click Export to export the usage report. See the following image:
The report gets downloaded to your computer. You can click on message titles to view an individual report of each message.