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Organization General Settings

Overview

The General tab in Organization Settings is your hub for managing your organization’s core details, security preferences, branding, and message confirmation settings. and branding.  From here, you can:

  • Add or update organization information, including name, description, timezone, and location.
  • Customize the Regroup application with your logo and colors.
  • Manage group types and set group creation rules.
  • Enable confirmation pages for different types of messages.
  • Configure password policies and account lockout

These settings help ensure your organization’s account is secure, consistent, and aligned with your brand.

 

Organization Details

  1. Navigate to Organization Settings via the icon in the top right corner.

 

 

 

 

  1. In the Details section:
    • Enter the organization name and description.
    • The description field is required. If left blank, it defaults to “Welcome to Regroup.”

 

 

 

 

  1. Scroll down to the bottom of the page and click Save to apply your changes. 

Note: The Organization Description is required to save settings.

 

Set Time & Location

  1. In the Time and Location section:
    • Select a timezone from the Timezone dropdown. This sets the timestamp for communications.

 

 

 

 

  • Click Select Using Map to choose your organization’s location, which sets the map center.

 

 

 

 

  • Alternatively, enter the address in the Find address or place field.

 

 

 

 

  1. Save your changes.

 

 

Branding and Display

  1. In the Display Settings section:
    • Uncheck Use the default Regroup logo to upload a custom logo (PNG or JPG, 3.5:1 aspect ratio, 128x36 px).

 

 

 

 

 

  1. Click Choose File to upload your logo.

 

 

 

 

 

  1. CUSTOM COLORS

    Use the color picker to set:

 

  • Top Navigation Bar color.
  • Header Font Color for text and icons.
  • Accent Color for labels, buttons, links, and highlights.


 

 

 

 

  1. Check Default checkboxes to revert to default colors.
  2. Save your changes.

Tip: Check Use the default Regroup logo to revert to the default logo.

Configure Group Types and Creation
  1. In the Group Details section:
    • Choose a Group Creation option:
      • Open Groups: Admins with permissions can create groups without approval.
      • Approval Required: Admins need approval from a designated admin to create groups.




 

 

 

 

 

  1. To create a group type
    • Click Add Group Type

 

 

 

 

  1. Enter a name in the Group Type Name field.

 

 

 

  • Select a Map Icon Color for the group type’s map pins.

 

 

 

 

  • Check Visible to make the group type visible to message senders.
  • Check Show on Map by Default to display the group type on the map (available only if Visible is checked).
  • Click Add Group Type to save.

 

 

 

 

  1. To update a group type:
    • Change the Map Icon Color or toggle visibility settings.
    • Click the Delete icon to remove a group type.

 

 

 

 

  1. Save your changes.

Tip: Group types categorize groups on maps, using the same pin color for easy identification during alerts or recipient selection.


Message Confirmation

  1. In the Confirmation section, check:
    • Enable Confirmation Page for New Messages to show a summary before sending.

Enable confirmation pages to review message details before sending. Options include:

  • New Messages: Show confirmation before sending.
  • Mobile Messages: Show confirmation when sending from the mobile app.
  • IPAWS Alerts: Require confirmation before sending IPAWS alerts.

 

 

 

 

  1. Save your changes.

Tip: Summaries include message title, recipient count, and delivery methods.


Manage Password & Security Settings

  1. In the Password & Security section:
    • Password Expiration:
      • Enabled by default
      • Non-SSO passwords expire every 60 days (configurable to 30 or 90 days).
      • Admins receive reminders 10 days before expiration.
      • New passwords cannot match the last three used.
      • Inactive accounts (unused for one year) require a password reset on login.

 

 

 

 

 

 

  1. Account Lockout:
  1. On the login screen, click Forgot Password.
  2. Select Email and enter your account’s email address.
  3. Check your inbox for the reset link and follow the instructions to create a new password.
  1. Save your changes

Saving Settings

Click Save Settings to apply changes. A confirmation message will appear once updates are successful.